Shipping Policy
Effective Date: 04/16/2025
Thank you for shopping with IcyFitExclusive! Below is everything you need to know about our shipping process, timeframes, and rates.
1. Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has shipped.
2. Shipping Rates & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (U.S.) | 3–7 business days | Calculated at checkout |
| Express Shipping (U.S.) | 1–3 business days | Calculated at checkout |
| International Shipping | 7–14 business days | Varies by location |
Note: Delivery times may vary depending on your location and carrier delays.
3. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to follow your package’s journey.
4. Shipping Delays
We are not responsible for shipping delays caused by:
-
Weather conditions
-
Carrier issues
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Incorrect shipping addresses provided at checkout
Please double-check your address before placing your order.
5. International Shipping
We ship internationally to select countries. International customers are responsible for any customs duties, taxes, or import fees.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, contact us immediately at:
Email: icyfitexclusive@gmail.com
Phone: +1 (781) 308-0206
We’ll work with the carrier to resolve the issue.
Need help or have questions? We’re here for you. Thank you for choosing IcyFitExclusive!